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  #1  
Old 04-20-2005, 11:51 PM
Wooden Poster
 
Join Date: Apr 2005
Location: Richmond Va
Age: 22
Posts: 112
Worst situation ever!

As an employee have you ever had a situition at the park that was to the extreme? Last season when I was working at volcano it was a Saturday as we all know for most parks Saturday are extremely busy.

And I mean very busy N-E-wayz every saturday my ride goes down because we run three train mode. Something about the sensors they always shut down on three train mode anyways. I had to close the line down. O yea my ride went down 5 times so the ride manager said shut it down completely so maintenance could fix it then re-open back up. As you know people come to the park for two thing Hypersonic and Volcano. We all know Hypersonic breaks down alot, so we are recieving alot of guest complaits about that people yelling at me as if I own the park and I shut it down. Anyways Avalance shuts down to so, thats 2 rides in congo shut down, then I hear Anaconda shut down like 20 mins after avalance shutes down.

Then I hear Flight of Fear shuts down because a bat was in the building. THE ENTIRE CONGO AREA WAS DOWN! ON A SATURDAY! well scrambler was open but who cares about that lol. While I was still at volcano line anwering guest questions and complaits. O yea one guy said" WHY YOU HAVE MAJOR ATTRACTIONS SHUT DOWN ON A DAY LIKE THIS" and another was "I CAME ALL THE WAY FROM OHIO TO RIDE VOLCANO!" seriosly I thought we were going to have a riot and that day was ver hot to. Well share your stories lol
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  #2  
Old 04-21-2005, 04:14 AM
Carowinds 73-03's Avatar
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Don't really have anything major. I have had afew people complain about a coaster being down but they were calm and was ok about it opening up in a few min to a few hours or even closed the rest of the day.

I guess the worst guest i ever had to deal with was in 1999 when a guest complained for about 20 min saying he was going to sit down on Vortex (a stand up coaster) and unless we lest him sit he was going to sue.

Anyway we called security and after about 15 min he left the ride but the funny thing is he came back about 2 hours later and rode... Standing up.
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  #3  
Old 04-21-2005, 04:32 PM
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Join Date: Aug 2004
Location: Jackson, NJ
Age: 21
Posts: 2,084
The only major thing that happened to me last year was when chiller saddled in the zero-g roll. About 45 minutes after that the entire park lost power and failed to regain it. The park was shut down 4 hours before closing.

I deal with guest complaints all the time. I get used to it and it doesnt bother me anymore. I just laugh about it later.
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  #4  
Old 04-22-2005, 12:10 AM
The Electronics Guru
 
Join Date: Jul 2001
Location: Kentwood MI
Age: 25
Posts: 2,709
I don't understand what you mean by saddled...

Complaints: Worst I got when Management decided to run our line through instead of shutting the ride completely down. I don't remember why but maintenance needed the ride down for a couple hours before close but didn't have to be immediate. We were still running with the riders in our line, but not letting in anyone else. People were PISSED.

Scary: I was at entrance and two guys came up to me, one helping the other walk. Both of them sat down on the cement ledge by the sign. The one guy started having a seizure. I called First Aid. When I turned around, he had fallen forward and was on the ground motionless. My memory is kinda fuzzy after that, but he ended up being ok.
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  #5  
Old 05-12-2005, 03:59 AM
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Join Date: Dec 2003
Location: Waterloo, Ontario
Age: 28
Posts: 151
I was once assaulted on a ride platform by a guest...long story...if you really want to know, PM me.
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  #6  
Old 05-12-2005, 05:27 PM
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Join Date: Jan 2005
Location: Pittsburgh
Age: 24
Posts: 402
well it's already the beginning of the season and me and my crew already got someone kicked out the park. LOOOOONG STORY.They were just being real rude so when we called public safety they came to our ride and we gave them a description of the people and they took one of us with them so we can ID them. Well when they found the people, the one guy got up in the cops face so they had to wrestle him down to the ground handcuff him lol. I was crackin up when i heard that happened. I can already tell this is gonna be a crazy year. All the guy had to do was shut his mouth and we would have let him go but he had to talk back. lol Then their girlfriends threatened to jump as at the end of the day. I was crackin up. I knew nothin was gonna happen lol.
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  #7  
Old 05-13-2005, 02:38 AM
dzmatt's Avatar
Wooden Poster
 
Join Date: Dec 2003
Location: Waterloo, Ontario
Age: 28
Posts: 151
Quote:
Originally Posted by Marc
I don't understand what you mean by saddled...
I think he probably means that the ride valleyed/stalled...
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  #8  
Old 05-16-2005, 09:19 PM
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Join Date: May 2005
Location: Tampa
Age: 21
Posts: 22
I have had guests attack me after they get drunk during Howl-O-Scream. Then Montu hit the block and we had a solid trouble and it rolled back and valleyed in the batwing...
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  #9  
Old 05-16-2005, 09:28 PM
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Join Date: Apr 2005
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Posts: 624
I may sound like an idiot but, how do you un-valley it?
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  #10  
Old 05-16-2005, 09:36 PM
Jr. Poster
 
Join Date: May 2005
Location: Tampa
Age: 21
Posts: 22
Well it tends to involve a lot of machanics and a wench...depends on all kinds of things... Ride Op's do not do it...Then they pull it up to a breaking point or to a high point and let it finish its cycle...

It's the best way to explain it to you man...Hope it helped...
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  #11  
Old 05-16-2005, 09:47 PM
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Join Date: Apr 2004
Location: At Busch Gardens.. no.. really
Age: 23
Posts: 78
Has been cussed out by a guest.. twice.. and i had a similar power failure situation at Alpengeist.. but i was actually a sweeper when it happened.. the night before Alpengeist had gotten struck by lightning.. and all morning they were trying to make it run on a generator.. so most of us were doing crowd control (which is awesome in my opinion because i'm one of those few that love to talk about anything and everything).. and there was this one guy that kept asking how long how long how long... and all of us were like.. " a few hours.. come back later.. " and so i left to go on my break about five hours into the shut down.. and the guy actually came up to me and told me that none of us said it was going to be that long

funny thing is.. alpie was up and running within the next 15 mins
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  #12  
Old 05-23-2005, 06:52 PM
dzmatt's Avatar
Wooden Poster
 
Join Date: Dec 2003
Location: Waterloo, Ontario
Age: 28
Posts: 151
Quote:
Originally Posted by M1hockeydude
I may sound like an idiot but, how do you un-valley it?
As the person above me said, you have to get it to a high point on the ride and let it finish its cycle. It involves much more than just a wrench though...unless the ride is equipped with a heavy-duty winch that can pull the ride up, there are generally two ways to get the ride to a high point.

1) Get a heavy-duty tow-truck in to pull the ride to an appropriate point.

2) Get a large number of well-built people who are willing to do something slightly silly and push the train to a high point.

The second one is mainly for wooden coasters though...
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  #13  
Old 05-23-2005, 10:48 PM
Banned
 
Join Date: Jul 2004
Location: Orlando
Age: 22
Posts: 2,949
Quote:
Originally Posted by M1hockeydude
I may sound like an idiot but, how do you un-valley it?
I think they usually just remove the upstops then move it with a truck or a crane to the maintenence building or transfer track. Also, I never knew that Montu has valleyed before. It sounds like something Sheik may have possible made up.
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  #14  
Old 05-23-2005, 11:08 PM
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Join Date: Aug 2004
Location: Jackson, NJ
Age: 21
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We take apart our trains and re-assemble them in matience.
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  #15  
Old 05-23-2005, 11:30 PM
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^^ No, Sheik did not make it up. In all honestly, I tend to doubt that there is a coaster out there that hasn't valleyed at some point. It's actually not all that unusual of an occurance. It doesn't happen often, but it does happen.

There are several different ways of dealing with them, depending on the park and the coaster. A winch or a crane might be used to move the train to a high point if there is a good one available. The train might be disassembled and then moved to the transfer track (though that's usually a last resort as it's the most difficult method). Rarely, it might be pushed, but that's the most dangerous way of dealing with it. Or other methods may be used to tow or pull the train into a spot where it can finish the course or move it through safely.

It changes from place to place and coaster to coaster.
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  #16  
Old 05-27-2005, 09:29 PM
Jr. Poster
 
Join Date: May 2005
Location: Tampa
Age: 21
Posts: 22
Sorry but I do know Montu has vallyed and it was only cause the black diden't have ahold of it...Since the inncident the block has been fixed but it was a problem when it did valley some time ago... Since it vallyed right behind the block and diden't have enough speed to get back into the batwing it merly rolled back and forth for a bit until machanics felt it was safe for us to go out and evac it and then they used a wench to get it up to the block where they let it slide off and finish into the service where is stayed for a while and then they found out the error was merly a proxi switch with some water in it...
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  #17  
Old 05-31-2005, 09:07 PM
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Wooden Poster
 
Join Date: Dec 2003
Location: Waterloo, Ontario
Age: 28
Posts: 151
I don't usually do this, and it is nothing personal against you Sheik, but the lack of grammar and spelling gets to be kind of irritating...

Quote:
...it was only cause the black...
Is this a derogatory term, or was there an african-american who had to grab the train?

Quote:
diden't...ahold...inncident
These words don't exist...

Quote:
...merly...
did it merrily roll back and forth, or is merly a person...what exactly do you mean?

Quote:
...and then they used a wench to get it up to the block...
From dictionary.com...
Quote:
wench ( P ) Pronunciation Key (wnch)
n.
A young woman or girl, especially a peasant girl.
A woman servant.
A wanton woman.

intr.v. wenched, wench·ing, wench·es
To consort or engage in sex with wanton women. Used of a man.


--------------------------------------------------------------------------------
[Middle English, short for wenchel, child, from Old English wencel.]
--------------------------------------------------------------------------------
wencher n.
Quote:
...finish into the service where is stayed for a while...
Ummm...what?

I'm not trying to belittle Sheik or anyone, I'm merely trying to make a point. Grammatical and Spelling accuracy is key in trying to make a good impression anywhere. The level of grammar and spelling that you use is a measure of your intelligence and processing capabilities. I would encourage you all to do your best to use accurate spelling and grammar whenever possible. If you use poor spelling and grammar on resumes and cover letters, you will not get hired.
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  #18  
Old 06-01-2005, 12:09 AM
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Thanks, dzmatt.

We do use proper English here (that includes correct spelling/grammar), not Internet speak or shorthand.

Consider that your warning.
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Everytime I ride a coaster, it valleys. I've never been on a stalled coaster or had one roll back (except Wicked Twister and what was Superman: Ultimate Escape, which does that by design).
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  #19  
Old 06-01-2005, 11:35 PM
Jr. Poster
 
Join Date: May 2005
Age: 21
Posts: 9
You will come with MANY problems at Grouper position.

EX: "i want the front row"
"I DON'T want the front row"
"Why?"
"How long?"
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  #20  
Old 06-09-2005, 04:34 PM
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Join Date: Mar 2005
Location: Minnesota
Posts: 1,118
Even though im not a park employee or my dad we were at valleyfair and high roller saddled they were asking peaple to help them push the train to a point and they would pay them 200 buck to do it. Is that leagl?
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  #21  
Old 06-09-2005, 06:07 PM
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Posts: 1,800
I doubt it is. They shouldn't and probably couldn't let guests past certain boundaries.
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  #22  
Old 06-10-2005, 02:03 PM
Banned
 
Join Date: Aug 2003
Location: nearby dorney
Age: 22
Posts: 1,651
I love it when you ask someone to do something (put your shirt on, get off the handrails,) and they get fuming mad at you, and don't listen to you. I love it when people don't listen to you.
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  #23  
Old 06-11-2005, 10:49 AM
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Viva La Hokie
 
Join Date: Nov 2001
Location: The Pete, PA / Blacksburg, VA
Age: 22
Posts: 124
I don't understand the problem with putting a shirt on, I get a lot of grief from guests with that at Dutch Wonderland. The worst situation recently happened on Monday when the Sky Ride got struck by a bolt of lightning and we had to shut down the park.
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  #24  
Old 06-11-2005, 01:02 PM
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Join Date: Sep 2004
Location: Roller Coaster Heaven
Age: 27
Posts: 469
Being called a racist by an african american woman just because I would not let their child ride a ride by themself because they were not tall enough to ride alone. That and getting chewed out by a bigger,older lady whom earlier in the day found out that her 14 year old could not take her 4 year old on a ride that she was not able to fit on. Even though this happened with someone else she chewed me out about it instead for whatever reason.
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  #25  
Old 06-11-2005, 10:49 PM
Jr. Poster
 
Join Date: May 2005
Location: Tampa
Age: 21
Posts: 22
Ghost I assume "Total Type" is not welcome in these parts of the net... I am sorry. I will watch my grammer/spelling.

Yes, grouper can be a pain...

I want front row..."Please go to row four"
I said I wanted the front row...! "Sir please go to row four"
I'm not moving until I get the front row..."Sir there are two trains row four is the front!"
Thank you...
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